Thermomix® Canada

Thermomix® Videos and Tutorials

Get Cooking with Thermomix®

  • Can I use WiFi in hotels or campsites with my Thermomix ® appliance?

    WiFi networks at campsites or hotels, so-called “captive portals”, are not supported by Thermomix ®. If this is the case, we recommend using your smartphone's hotspot.

  • Important Safeguards for Thermomix® TM5

    Read all instructions WARNING Not intended for use by children. • The Thermomix® TM5 is a kitchen appliance intended for use at home or in similar environments. Children must not be allowed to play...

  • Can I change or switch off the Thermomix® TM5 warning tone?

     You can adjust the volume and duration of the warning tone as you desire. For safety reasons, the tone can’t be switched off entirely. You can stop the tone by reducing the speed (turning the sele...

  • How loud is the Thermomix® TM5?

     The Thermomix® TM5 is very quiet in most of its different modes.It may be noisier for a short time when starting to chop hard foods such as coffee beans, hard cheese, grains, ice or frozen fruits....

  • Is it easy to clean a Thermomix®?

     Cleaning the Thermomix® after cooking is very simple. If there is food residue inside the bowl, pour a little water into the bowl along with a drop or two of detergent, then turn it on at level 10...

  • What accessories are included with a Thermomix®?

     -Recipe Chip - The Varoma® for steam cooking- Simmering basket for side dishes such as rice, potatoes, vegetables and for sieving fruit juices.- Butterfly whisk, which is easily attached to the kn...

Cookidoo® & Cook-Key®

  • What is the Cook-Key®?

    The Cook-Key® is an accessory that enables TM5 users to send recipes from Cookidoo®, the online cooking platform, directly to the display of the TM5 via wi-fi. It attaches to the interface on the s...

  • What is Cookidoo®?

    Cookidoo®, formerly known as the Thermomix® Recipe Platform, is an online international recipes platform that provides TM5 users with robust recipe search, ingredient lists, and tags in conjunction...

  • Is the Cook-Key® available in Canada?

    Yes! Please visit the shop at shop.thermomix.ca  

  • Where can I get the Cookidoo® app, and what features does it have?

    he official Thermomix® Cookidoo® app (the Thermomix® Cookidoo® App or Official Thermomix Cookidoo App) synchronizes with your Cookidoo® profile. By using the App, the Cookidoo® recipe portal allows...

  • How do I find over 41,000+ recipes on Cookidoo®?

    We are here to help you locate all of the delicious recipes from across the globe! You will need to create a Cookidoo® account where you will get 1-month free subscription or please log into your a...

  • What are the steps to get started with Cookidoo® and the TM5?

    TM5 owners can follow these steps to begin using the Cook-Key® and Cookidoo®: 1. Create an account at cookidoo.thermomix.com 2. In your account, register the Cook-Key by entering the code found on ...

See all 9 articles

Buy

  • What is the Trade-In Program?

    We do offer a Trade-in credit for previous Thermomix® or Bimby® models (TM31, TM21) to be traded-in after the purchase of a Thermomix® TM5 is made. We will credit your original payment method upon ...

  • Is the Thermomix® TM6™ available in Canada?

    Currently, the Thermomix® TM6™ is not available in Canada. In order to meet the needs of each country, We have chosen a phased rollout across its many different markets worldwide. Follow @canadathe...

  • How many Thermomix's® can I buy?

    Two Thermomix's® can be purchased at one time. If there is interest in purchasing more than 2, customers should contact customer service at 1.855.867.9904 for more information.

  • What is the return policy?

    If you are not completely satisfied with your Thermomix® purchase, you may return it within 30 days from the date of delivery. We highly encourage any customer who purchases the Thermomix®  to book...

  • Can I update my address information after my order has been placed?

    In most cases, orders cannot be modified after being placed.  Please call Customer Service during business hours at 855-867-9904, Monday through Friday 9am-5pm PST. If the order has been shipped, ...

  • Can I purchase a 220v Thermomix® in Canada?

    In Canada we sell 110v only. The Thermomix® TM5 has not been certified, designed nor tested for use with converters. While in theory, a converter may work, Thermomix® Canada cannot recommend nor su...

See all 17 articles

Service

See all 24 articles

Cook

See all 11 articles