Thermomix® Canada
Thermomix® Videos and Tutorials
Get Cooking with Thermomix®
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What is the material of the Thermomix® Cutter?
High grade plastic, BPA free; stainless steel.
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How to use the Thermomix® Cutter?
Only place the Thermomix® Cutter into an empty mixing bowl. Make sure that there is no food or liquid in the mixing bowl, especially on the mixing knife, before placing the drive shaft onto the mix...
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How many parts does the Thermomix® Cutter have?
5 Parts:1. Drive shaft2. Cutter basket3. Cutting disc4. Cutter lid5. Pusher
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How practical is the Thermomix® Cutter?
We created the Thermomix® Cutter to make your recipe preparation even more convenient and easy. It is an effort saver (as it avoids slicing or grating by hand).With its ergonomic design and the ded...
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How safe is the Thermomix® Cutter?
It is safe to use. Lid & feeder tube prevent contact between the cutting disc and the fingers. Only use the pusher to feed the Cutter. Tips:Handle the disc with care and hold it always by the plast...
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How to remove heavy staining or colouring of the disc?
Some ingredients which are rich in beta-carotene, such as carrots, can cause heavy staining both on steel and on plastic parts of Cutter. To remove those stains efficiently without harming the disc...
Cookidoo® & Cook-Key®
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What is the difference between tested serving sizes and Automatically Adapted Serving Sizes?
Tested Serving Sizes: The most cooked and loved Cookidoo® recipes now come with multiple serving size options and Thermomix® Guided Cooking! These serving size options have been tested in our recip...
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Where can I find already pre-scaled recipes on Cookidoo® that have been tested
On the recipe page simply click on the serving size button to check if we have tested other serving sizes for your selected recipe. If you do not find the serving size you are looking for “make it ...
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When I use the scaling function with any Cookidoo® recipe or if I create my own recipes, what do I need to take into consideration?
Please take the following into account when scaling any Cookidoo® recipe or when creating your own recipe on Cookidoo®:Always keep the limited space of the mixing bowl/the Varoma® etc. in mind (2,2...
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What is the difference between pre-scaled Cookidoo® recipes and Cookidoo® recipes that I scale by myself/my own created recipes?
Pre-scaled recipes on Cookioo® have been tested in our recipe development kitchens around the globe. TM6 and TM5 users can use in the pre-scaled recipes in Guided Cooking. We have looked at the mos...
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If I scaled a Cookidoo® recipe by myself, where can I find it in my profile?
If you scaled a recipe from Cookidoo®, you can find it in your own created recipes list.
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I have a Cookidoo® voucher. Can I now access the new feature with this?
Vouchers will allow access to Cookidoo® and depending on when the membership was agreed to will be the same as the voucher. If the customer has an upgraded membership, the voucher will also show “...
Buy
- Blade Cover User Manual
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What can I cook with the Blade Cover & Peeler
The Thermomix® Blade Cover & Peeler is the 2-in-1 accessory for the Thermomix® TM6® and TM5 that will take your cooking to the next level. Clean, scrub and peel vegetables without the mess or fuss ...
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What is the difference between the Blade Cover Peeler and the original blade cover?
The blade cover is used to protect softer ingredients, or sous-vide bags, from coming into contact with the moving blades of the mixing knife. This clever accessory covers the blades without preven...
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What is the Blade Cover & Peeler
https://www.thermomix.ca/thermomix-blade-cover-and-peeler/
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Will the Blade Cover & Peeler work with my TM5/TM31/TM21?
The Thermomix® Blade Cover & Peeler can only be used with the Thermomix® TM5 and Thermomix® TM6. It cannot be used with the TM31 or TM21 as it will not fit in the bowl.
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How do I use the Blade Cover & Peeler?
The Blade Cover & Peeler needs to be inserted by ensuring that either of the 2 highest curves of the accessory are placed directly above the part of blade that points up (so that the 4 slots of the...
Service
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What is the Vorwerk Thermomix® Toll free number?
The toll-free line for Customer Service is 855-867-9904. Customer Service Agents are available Monday - Friday 9am-5pm PST. We have agents available in English, French and Mandarin. If you speak o...
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Thermomix Measuring Cup - Safety Announcement August 2022
Explanation of the safety warning message version Française ci-dessous The measuring cup that is used as the standard Thermomix® TM6 (black) is inserted in such a way that it sits firmly in pla...
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How do I clean my THERMOMIX® Noir -limited edition?
Care Instructions To maintain the long-lasting appeal of the black shell, please follow these care instructions: Only clean the surface with a soft, damp cloth - for example use a microfibe...
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Why did my knife turn black?
The discoloration is completely harmless, with no effects on biocompatibility, hygiene, function and lifetime of the Mixing Knife. The discoloration, which is a passivation layer, might occur after...
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What if myTM5™ or TM6™ does not heat food quickly or at all?
Please be aware ingredients that are taken directly from the fridge, or liquids that are not room temperature, can cool the bowl and therefore slow the heating of the Thermomix. There is a simple...
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My Varoma lid does not sit flat.
Not to worry, once the lid heats up while in use it should sit flat and create a seal making the Varoma lid and dish an effective steamer. If you find that your lid does not seal properly during ...
Cook
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Can I check the next steps of a recipe on my TM6™ while I am waiting for the current step to finish?
Yes. If you click on the field with three dots next to the ‘Next’ button, you can select ‘Recipe Details’ and will get the opportunity to have a look at an overview of all steps of the current re...
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Does the Thermomix® use induction heating?
No, the Thermomix® TM5 or the TM6™ does not have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system ...
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How do I know if my Thermomix® is connected to the internet?
From the home screen, touch Settings, then Wi-FI. The TM5 is connected to the router with the check mark. You can also see the WIFI symbol on the screen of the Thermomix® as well. If you do not see...
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Are there multiple language settings in the Thermomix®?
Yes, however, earlier models of the TM5 (circa 2014) have a limited number of languages programmed into it. If the customer's ideal language is not available, they will have access to a larger quan...
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Is it possible for food to burn and stick on the bottom of a Thermomix® mixing bowl?
Yes. This can happen in a Thermomix® if: The ingredients are cooked for too long The ingredient mix is not moist enough, i.e. it is too many dry ingredients or does not have enough water A thick ...
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TM5 Safeguard Video
Sequence 01_4 from Thermomix USA on Vimeo.