Thermomix® Canada

Get Cooking with Thermomix®

  • What can a Thermomix® do?

    Thermomix® combines the functions of more than twelve kitchen appliances into one easy-to-clean compact unit. It can weigh, mix, chop, grind, knead, blend, whip, emulsify, heat, steam, cook and sti...

  • IMPORTANT Steps for Setting up Your TM6™.

    Now that you have your new TM6™, we want to help you set it up properly. Follow these steps to set your TM6™ Sign up for a Cookidoo® account at Cookidoo.ca. Skip this step if you already have a Co...

  • When will the Thermomix® Sensor available in my country?

    We are looking forward to the launch of the Thermomix® Sensor in Canada in 2024.  In the meantime, stay in touch with your consultant and check our website to be among the first to know about the a...

  • How do I connect my Thermomix to the Internet?

    Internet set up for TM6® 1. Select Main Menu > Settings > Wi-Fi.2. Choose the Wi-Fi network to which you want to connect your Thermomix®TM64. Enter the password for your selected Wi-Fi network and ...

  • Things to know about the Thermomix® Cutter

    Basic information about Thermomix® Cutter Which Thermomix® model is compatible with the Thermomix® Cutter? The Thermomix® cutter has been designed for Thermomix® TM5 (manually) & Thermomix® TM6 (t...

  • What does the Thermomix cutter do?

    We created the Thermomix® Cutter to make your recipe preparation even more convenient and easy. It is an effort saver (as it avoids slicing or grating by hand). With its ergonomic design and the de...

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Cookidoo® & Cook-Key®

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Service

  • What is the toll free number for Thermomix Canada?

    The toll-free line for Customer Happiness in Thermomix Canada is +1 (855) 867-9904. We are available Monday - Friday 7am-5pm PST. We have agents available in English, French and Mandarin. If you sp...

  • How to get a software update for my TM6?

    Information about the version of your appliance and its software is available under "Thermomix Version & Update" in your Thermomix Menu Settings. Your TM6 receives a new update automatically when d...

  • How do I know if my unit can be repaired in Canada?

    Any UL-certified Thermomix® TM5® or TM6™ originally sold in the U.S., Canada, or Mexico (TM6 only) can be repaired in our Canada repair facility. An easy way to confirm is to look at the bottom of ...

  • How does the repair process work and how long does it take?

    This is how the repair process works -  After contacting our Customer Happiness team and confirming that your Thermomix® will need to be sent to our facility for assessment, we will organize the s...

  • How to perform a factory reset on TM6?

    To perform a factory reset on your Thermomix TM6: Prepare: Make sure you know your Cookidoo email and password, as well as your home Wi-Fi password. Start the Reset: Turn on your TM6. Go to Ma...

  • How to clean the Mixing Knife and Mixing Bowl thoroughly?

    To thoroughly clean the Mixing Knife and Mixing Bowl: Remove the Mixing Knife. Hold the mixing bowl with the opening points facing upwards. Turn the mixing bowl base 30 degrees counter-clockwise a...

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