With the new Thermomix® for Kids, children's dreams of helping Mom and Dad in the kitchen comes true. You can pick up yours today (while supplies last) shop.thermomix.com Happy Cooking!   

WiFi networks at campsites or hotels, so-called “captive portals”, are not supported by Thermomix ®. If this is the case, we recommend using your smartphone's hotspot.

Read all instructions WARNING Not intended for use by children. • The Thermomix® TM5 is a kitchen appliance intended for use at home or in similar environments. Children must not be allowed to play...

 You can adjust the volume and duration of the warning tone as you desire. For safety reasons, the tone can’t be switched off entirely. You can stop the tone by reducing the speed (turning the sele...

 The Thermomix® TM5 is very quiet in most of its different modes.It may be noisier for a short time when starting to chop hard foods such as coffee beans, hard cheese, grains, ice or frozen fruits....

 Cleaning the Thermomix® after cooking is very simple. If there is food residue inside the bowl, pour a little water into the bowl along with a drop or two of detergent, then turn it on at level 10...

 -Recipe Chip - The Varoma® for steam cooking- Simmering basket for side dishes such as rice, potatoes, vegetables and for sieving fruit juices.- Butterfly whisk, which is easily attached to the kn...

The Cook-Key® is an accessory that enables TM5 users to send recipes from Cookidoo®, the online cooking platform, directly to the display of the TM5 via wi-fi. It attaches to the interface on the s...

Cookidoo®, formerly known as the Thermomix® Recipe Platform, is an online international recipes platform that provides TM5 users with robust recipe search, ingredient lists, and tags in conjunction...

Yes! Please visit the shop at shop.thermomix.ca  

he official Thermomix® Cookidoo® app (the Thermomix® Cookidoo® App or Official Thermomix Cookidoo App) synchronizes with your Cookidoo® profile. By using the App, the Cookidoo® recipe portal allows...

We are here to help you locate all of the delicious recipes from across the globe! You will need to create a Cookidoo® account where you will get 1-month free subscription or please log into your a...

TM5 owners can follow these steps to begin using the Cook-Key® and Cookidoo®: 1. Create an account at cookidoo.thermomix.com 2. In your account, register the Cook-Key by entering the code found on ...

We do offer a Trade-in credit for previous Thermomix® or Bimby® models (TM31, TM21) to be traded-in after the purchase of a Thermomix® TM5 is made. We will credit your original payment method upon ...

Currently, the Thermomix® TM6™ is not available in Canada. In order to meet the needs of each country, We have chosen a phased rollout across its many different markets worldwide. Follow @canadathe...

Two Thermomix's® can be purchased at one time. If there is interest in purchasing more than 2, customers should contact customer service at 1.855.867.9904 for more information.

If you are not completely satisfied with your Thermomix® purchase, you may return it within 30 days from the date of delivery. We highly encourage any customer who purchases the Thermomix®  to book...

In most cases, orders cannot be modified after being placed.  Please call Customer Service during business hours at 855-867-9904, Monday through Friday 9am-5pm PST. If the order has been shipped, ...

In Canada we sell 110v only. The Thermomix® TM5 has not been certified, designed nor tested for use with converters. While in theory, a converter may work, Thermomix® Canada cannot recommend nor su...

If the lid of the Mixing Bowl is not keeping liquids in the bowl while mixing food, it is important to make sure the lid is properly seated on the top of the bowl.  Sometimes it is helpful to push ...

This may happen if the display is wet and/or stained.  Stains may or may not be invisible.  Dried drops of water are sometimes hard to see but may be causing the unit to react randomly.  To solve t...

No. The blade, called a mixing knife, in a Thermomix® is engineered in a way that prevents the blades from breaking.  The shaft of the mixing knife is equipped with a safety breakpoint outside the ...

There are some simple tests that can be done to check the heating function of a Thermomix®. Test 1: Place an empty mixing bowl in the TM5, set the Thermomix to 3 min / 250°F / Speed 1.  If the temp...

In most cases, orders cannot be canceled after being placed. Please call Customer Service during business hours at 855-867-9904, Monday through Friday, 9:00 AM - 5:00 PM PST.  

  Every piece that touches food is food safe approved by local authority for food safety.  • Mixing bowl: Stainless steel (focus on being corrosion resistant) • Blades of Mixing Knife: stainless st...

From the home screen, touch Settings, then Wi-FI. The TM5 is connected to the router with the check mark. You can also see the WIFI symbol on the screen of the Thermomix® as well. If you do not see...

Yes, however, earlier models of the TM5 (circa 2014) have a limited number of languages programmed into it. If the customer's ideal language is not available, they will have access to a larger quan...

Yes.  This can happen in a Thermomix® if: The ingredients are cooked for too long The ingredient mix is not moist enough, i.e. it is too many dry ingredients or does not have enough water A thick ...

Sequence 01_4 from Thermomix USA on Vimeo.

We decided on non-pressurized steam cooking because of the advantages it offers over cooking in a pan. For example, when you cook vegetables in a pan, the majority of the minerals, vitamins, flavor...

 No, the Thermomix® TM5 doesn’t have an induction heating system – it uses an integrated direct heating system instead. This is a big advantage as the integrated direct heating system doesn’t waste...