Cookidoo® & Cook-Key®

Learn more about our Cookidoo® International Recipe Platform and find info on setting up your Cook-key®

• Important Update: Cookidoo® Price Increase

• Is the price the same as buying on the Cookidoo website and in-App subscription?

  No, they are not the same. The in-App subscription cost 99.99 CAD.

• Can I request a refund for the in-App IOS subscription?

  In the event you want a refund for the in-App subscription, a refund can be requested by contacting Apple. For more help visit the following page in the Apple knowledge base:https://support.apple.c...

• Where can I find details about my in-App subscription from Apple?

  To manage your Apple subscription you must use your Apple ID. All functionalities like cancelling the subscription or changing payment methods are disabled for customers with active Apple subscript...

• How can I check my Cookidoo® subscription status?

  Your Cookidoo® subscription status can be viewed by logging into your Cookidoo® account online at cookidoo.ca or the official Cookidoo® app, then follow this path: "Account" > "Membership" You can ...

• Where is the Cook-Key® ID located?

  The Cook-Key® ID is on the back label of the Cook-Key® Device. Furthermore, when the Cook-Key® is connected to the Thermomix® TM5, you may find the Cook-Key® ID and MAC address under Menu -> Settin...

• Access to Cookidoo® platform international

  Here is the list of the worldwide Cookidoo platform   https://cookidoo.com.au/foundation/en-AUAustralia, New Zealand, TaiwanLanguage: EnglishRegion: Australia   https://cookidoo.at/foundation/de-AT...

• Get Cooking with Cook-key® in 4 easy steps

  Learn to cook with your Cook-Key® and Cookidoo® in 4 easy steps with this new video, then visit us at https://cookidoo.ca to access more than 70,000 recipes. Happy cooking!

• Can I sign in to Cookidoo using my Thermomix Shop login details – and vice versa?

  The Cookidoo® recipe portal and the Thermomix Online Shop are separate platforms. You need to sign in to each one separately, even though you can use the same login details for both. Please remembe...

• How to Fix Error Code C665 on Your TM6?

  If you come across Error Code C665 on your TM6 device, this indicates that there is a mismatch between the country linked to your Cookidoo® profile and the region currently set on your device. Thi...

• What is the difference between tested serving sizes and Automatically Adapted Serving Sizes?

  Tested Serving Sizes: The most cooked and loved Cookidoo® recipes now come with multiple serving size options and Thermomix® Guided Cooking! These serving size options have been tested in our recip...

• Where can I find already pre-scaled recipes on Cookidoo® that have been tested

  On the recipe page simply click on the serving size button to check if we have tested other serving sizes for your selected recipe. If you do not find the serving size you are looking for “make it ...

• When I use the scaling function with any Cookidoo® recipe or if I create my own recipes, what do I need to take into consideration?

  Please take the following into account when scaling any Cookidoo® recipe or when creating your own recipe on Cookidoo®:Always keep the limited space of the mixing bowl/the Varoma® etc. in mind (2,2...

• What is the difference between pre-scaled Cookidoo® recipes and Cookidoo® recipes that I scale by myself/my own created recipes?

  Pre-scaled recipes on Cookioo® have been tested in our recipe development kitchens around the globe. TM6 and TM5 users can use in the pre-scaled recipes in Guided Cooking. We have looked at the mos...

• If I scaled a Cookidoo® recipe by myself, where can I find it in my profile?

  If you scaled a recipe from Cookidoo®, you can find it in your own created recipes list.

• I have a Cookidoo® voucher. Can I now access the new feature with this?

  Vouchers will allow access to Cookidoo® and depending on when the membership was agreed to will be the same as the voucher.​ If the customer has an upgraded membership, the voucher will also show “...

• Why can't I upgrade my annual Cookidoo® membership within the Android or iOS app?

  Unfortunately, due to Apple and Google regulations, we are not allowed to send our customers to a Vorwerk/Cookidoo® upgrade page directly from iOS and Android App. You can upgrade at Cookidoo.ca

• I did not upgrade: Will I be able to use Scaling?

  Unfortunately, the scaling feature is only available after you upgrade your annual Cookidoo® membership. You will see on the Cookidoo® Website that you can upgrade your membership to access new fea...

• I own a TM5 and am on Cookidoo 3.0. How can I access the scaling feature?

  For pre-scaled recipes on Cookidoo®: Thermomix® TM5 customers can see and use these recipes on Cookidoo® WebApp and iOS and Android app respectively. You can see, adapt, and plan those recipes in y...

• How can I access scaled recipes?

  To access scaled recipes on Cookidoo®, you must upgrade your membership to version 3.0. If you've already done this, simply click on the serving size to view pre-scaled recipes, or scale any other ...

• Will it be possible to scale a Cookidoo® recipe or my own created recipes and use them for guided cooking?

  No, unfortunately this will not be possible.

• How many scaled recipes can I find on Cookidoo® and where can I access them?

  Cookidoo® offers a variety of scaled recipes, catering to both smaller and larger portion sizes. We’ve analyzed the most popular recipes from around the world and continue to add tested portion opt...

• How do I use Scaled Recipes?

  With this new feature, you are able to do the following: 1. Pick from Cookidoo®! You can choose hand-picked recipes on Cookidoo® that have been pre-scaled for you. We took the most loved recipes an...

• How do I know if I have access to the new features in Cookidoo 3.0 and should I upgrade?

  Every Cookidoo® customer who has already upgraded their annual Cookidoo® membership has the feature. If you have not upgraded your membership, you will not have access to this feature. Of course, y...

• How Do I unlink a Cook-Key?

  To unlink a Cook-Key, if your Cook-Key® is registered to someone else's account and you don't know how to reach them, please contact Customer Happiness for assistance. If you received your Cook-ke...

• What is a Cook-Key® and how can I purchase it?

  The Cook-Key® is an accessory that enables TM5 users to send recipes from Cookidoo®, the online recipe platform, directly to the display of the TM5 via wi-fi. It has a storage capacity of 8 GB and ...

• What is the prorated charge for Cookidoo® and why does this apply?

  If you have recently agreed to upgrade your membership to Cookidoo® 3.0 you will be charged a prorated fee once you select upgrade. Since you have already paid the original membership fee of $59.00...

• Which Wi-Fi versions are compatible with the Cook-Key®?

  The Cook-Key® is designed to function optimally when connected to a 2G network, specifically utilizing a 2.4 GHz connection. This frequency band is more suitable for the device, ensuring reliable c...

• Where can I find recipes for my Thermomix®?

  You can find recipes on Cookidoo® which is an online recipe platform with over 90,000 worldwide recipes. Recipes located on Cookidoo® are guided recipes, making cooking a breeze! You can create a C...

• Where can I find helpful tips and tricks for Cookidoo® recipes?

  To see any tips and tricks on Cookidoo®, you will click on the photo of the recipe once you are logged in, and scroll down to the bottom where you may see helpful tips and tricks for this recipe. P...

• What is the difference between Cookidoo® and a recipe community?

  Cookidoo® is the Thermomix® recipe portal for official Thermomix® recipes, professionally tested to help you make great meals, every time. They are also available with the Guided Cooking feature. ...