We do offer a Trade-in credit for previous Thermomix® or Bimby® models (TM31, TM21) to be traded-in after the purchase of a Thermomix® TM5 or TM6 is made. We will credit your original payment method upon receipt of the trade-in unit at our distribution center.
Trade-in value for TM21 CAD $100 and will be credited back to the method of purchase
Trade-in value for TM31 CAD $200 and will be credited back to the method of purchase
Trade-in value for Foreign (non-UL rated) TM5 $200 and will be credited back to the method of purchase
You must notify us at the time of the purchase of the Canadian Market Thermomix®and a Canadian Market Thermomix® TM5 or TM6 must be purchased to initiate a refund. We will issue the refund upon receipt of the trade-in Thermomix® unit regardless of the condition but must include the base. Any other accessories can be sent as well.
Once you receive your new Thermomix® we will send you a return label and you can use the same box to ship your trade-in back to us.
Please contact Customer Service for more information 1.855.867.9904