For those customers that currently own a Thermomix® TM31 unit (sold and purchased in Canada), who now wish to purchase a new Thermomix® TM6™ unit, we offer a trade-in amount (in the form of a refund to your original payment method). The trade-in amount is based on the year the TM31 unit was purchased. Following both the purchase of a new Thermomix® TM6™ unit and the receipt of the trade-in unit at our distribution center, we will refund the below indicated amount to the original payment method^ used to purchase the new Thermomix® TM6™.
|
TM31 Year of Purchase* |
Refund Amount |
|
|
2015 |
$795 CAD* |
|
|
2014 |
$636 CAD* |
|
|
2013 |
$477 CAD* |
|
|
2012 |
$318 CAD* |
|
|
2011 or No proof of purchase |
$200 CAD |
|
Please note:
In order to qualify for the Thermomix® TM31 trade-in amount, you must:
- Purchase a new Thermomix® TM6™ in Canada that is NOT combined with any other offer or bundle.
- Notify our Customer Happiness team before you purchase the new Thermomix® TM6™, and inform them that you intend to trade-in your Thermomix®TM31 unit.
- Provide our Customer Happiness team with a photo reflecting the serial number of the Thermomix®TM31 unit you plan to trade-in.
- Return the base of the Thermomix®TM31 unit within 30 days of purchasing the new Thermomix® TM6™, regardless of the unit’s condition. Any and all accessories may also be returned but are not required to be returned. The Thermomix® TM31 unit should be placed in the shipping box (along with the packaging) in which you received the new Thermomix® TM6™ unit and returned using the shipping label provided by Thermomix Canada.
- Once our Customer Happiness team confirms receipt of your Thermomix®TM31 unit trade-in, we will issue a refund to the original payment method^ used to purchase the new Thermomix® TM6™.
The above trade-in values are only for units sold and purchased in Canada. We offer a $200 CAD trade-in value for any foreign (non-UL rated) TM5s and TM31s, and a $100 CAD for TM21s.
^if the original payment method involves a financing option, you will be solely responsible for any interest, fees or financing charges which apply to your payment, including those which accrue between the time when you purchase the new Thermomix® TM6™ and when the above amount is applied to your account following the return of your trade-in.
If you would like to learn more about the TM6 please click https://www.thermomix.ca/experience-online/