The material the Varoma® is made of, including the not transparent lid, has an elasticity that allows it to adapt correctly to high temperatures.
For this reason, when cold, it may happen that the lid does not fit perfectly with the Varoma® dish, which is normal and accounted for.
Once the Varoma is in use, while cooking at Varoma® Mode, the lid will adhere completely to the Varoma dish, avoiding steam escaping and cooking properly.
Consider cooking with the Varoma® and observe how the lid adheres to the Varoma dish.
If you need further assistance, please contact us at https://service.thermomix.ca/hc/en-us/requests/new . Our Customer Happiness agents will get back to you in 1-2 business days.