In general, once an order has been placed, it is not possible to make any modifications to it. This means that any changes, whether they pertain to the items ordered, quantities, delivery details, or any other aspect of the order, cannot be accommodated after the order is confirmed. This policy helps to streamline the order processing system and ensure that all transactions are handled efficiently.
If you need further assistance, please contact us at https://service.thermomix.ca/hc/en-us/requests/new . Our Customer Happiness agents will get back to you in 1-2 business days.