Thermomix® TM6 System Messages 1000 - 1999

C1000

#N/A

Your Thermomix TM6® is reporting. Let it run its course. If the message persists, contact Customer Happiness.

C1001

Connection lost. Reconnect via WiFi settings and try again.

Your Thermomix TM6® is reporting. Let it run its course. If the message persists, contact Customer Happiness.

C1002

The battery element of your Thermomix® has reported a failure. Please try to restart the device. If the problem persists please contact customer support. A consequence of a battery failure is a restricted access to your recipes in offline mode.

Please update software. If your Thermomix TM6 is already updated, perform a factory reset (Menu > Settings). If the error persists, contact Customer Happiness.

C1003

Please contact Customer Happiness.Device switches off automatically. Please confirm.

Restart your Thermomix TM6® then update software. If your Thermomix TM6 is already updated, perform a factory reset (Menu > Settings). If the error persists, contact Customer Happiness.

C1004

#N/A

Your Thermomix TM6® is reporting. Let it run its course. If the message persists, contact Customer Happiness.

C1007

Cookidoo® connection could not be established. 

Your Thermomix TM6® is reporting. Let it run its course. If the message persists, contact Customer Happiness.

C1008

Thermomix® switches off. Please confirm and restart.

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness

C1009

Thermomix® switches off. Please confirm and restart.

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness

C1010

"Do not unplug device" screen

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness

C1020

#N/A

You have reached the maximum amount of storage data. Please remove some recipes from your bookmarked recipes or from your created collections.

C1100

Please contact Customer Happiness.Device switches off automatically. Please confirm.

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness

C1101

Software update failed and the previous version was restored. Please retry after next reboot.

Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix TM6® closer to the router. Check if a new software update is available and perform it.

C1102

Something went wrong with the software update. The update was unsuccessful. Your Thermomix® will restart with the current software version.

Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix TM6® closer to the router. Check if a new software update is available and perform it.

C1200

Cooking function not available during setup.

Please do not turn the selector before the set-up is complete. Restart set-up again.

C1201

Stop Thermomix® to start recipe

Please stop all functions before starting a recipe.

C1202

Your Thermomix® restarted due to an internal error. Welcome back!

Restart your Thermomix TM6®. If the problem occurs immediately afterwards, please contact Customer Happiness.

C1203

Unexpected error. A factory reset of your device is necessary.

Perform a Factory Reset (menu > Settings > Factory Reset). If issue persists, please contact Customer Happiness

C1204

Searching for software update is currently not possible as your Thermomix® is busy with other processes. Please try again in a few minutes.

Please wait until all recipes have synchronised. Perform the software update afterwards.

C1205

Searching for software update during cooking is not possible. Please stop the cooking process first to search for software updates.

Please wait until the cooking process has finished. Perform the software update afterwards.

C1206

Reseting your Thermomix® during cooking is not possible. Please stop the cooking process first to reset your Thermomix®.

Please stop all functions and perform factory reset.

C1207

Please contact Customer Happiness. Device switches off automatically. Please confirm.

Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix TM6® closer to the router. Check if a new software update is available and perform it.

C1300

Something went wrong during the setup process. Your Thermomix® will have to be restarted and setup will need to be repeated.

Please check that your Internet connection is working or if other users overload the traffic. If the WiFi connection is unstable, please move your Thermomix TM6® closer to the router. Check if a new software update is available and perform it.

C1600

Database for pinyin keyboard is broken. Please contact Customer Care.

Please perform a factory reset and try in a few hours prior to connecting again. Update the software once it is connected. If the error persists, contact Customer Happiness.