Sometimes your Thermomix® TM6 needs to communicate something to you. In the following article, you will be able to find what to do if you do not understand the message appearing on your Thermomix® screen. If you need further support, contact us at 1.855.867.9904 or email us at service@thermomix.ca.
Please identify the code on your Thermomix® TM6 and find it in the list down below.
C700
Message | Advice |
C700 Wi-Fi connection to router could not be established. |
Check your internet connection by restarting your internet router. If you are using your mobile phone as hotspot or your WiFi has certain restrictions, please check with your internet provider. Make sure you are using the right WiFi password. Perform factory reset. If the error persists, contact Customer Happiness. |
C702
Message | Advice |
C702 Connection lost. Reconnect via WiFi settings and try again. |
Check your internet connection by restarting your internet router. If you are using your mobile phone as hotspot or your WiFi has certain restrictions, please check with your internet provider. Make sure you are using the right WiFi password. Perform factory reset. If the error persists, contact Customer Happiness. |
C705
Message | Advice |
C705 Wi-Fi connection to router could not be established. |
Check your internet connection by restarting your internet router. Please try to synchronise by logging out of Cookidoo and login again. If it does not work, deactivate WiFi on your Thermomix TM6, restart the device and login to your WiFi network again. |
C706
Message | Advice |
C706 Password is wrong |
Please confirm your wifi password. Make sure you are using the right password. Certain characters may not be allowed in WiFi passwords. |
C708
Message | Advice |
C708 #N/A |
Turn off/deactivate WiFi on your Thermomix TM6 and restart your internet router. Restart the Thermomix TM6 and login to your WiFi network again once your router is ready. Make sure you are using the right wifi password by ticking "show password" on the screen. |
C709
Message | Advice |
C709 #N/A |
Due to connection error it may not be immediately resolved. Please try in a few hours prior to connecting again. Update the software once it is connected. If the error persists, contact Customer Happiness. |
C710
Message | Advice |
C710 WPS failed. Please try again in a few minutes. |
Please try again later. Select your WiFi network manually from the list provided on your Thermomix TM6®6. Enter your username and password on the screen. Perform factory reset. If the error persists, contact Customer Happiness. |
C711
Message | Advice |
C711 #N/A |
Please try again later. Deactivate the WiFi connection. Restart your device. Log in to WiFi again. Perform factory reset. If the error persists, contact Customer Happiness. |